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Newsletter

Shipping and Return Policy

10.00 US$ UPS Ground
If you want to have a faster shipment please contact our customer support department.

Return Policy

You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. The RMA must be issued within this 30 day period, and the item must be received in our distribution center within 30 days of the original purchase in order to qualify for a return/exchange.

There will be a 15% restocking fee charged for all returns that were not due to an error on our part, via damage in shipment or DOA / Defective.

You will also be responsible for all return shipping costs.

Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refund.

Please note: custom made/ordered items are not returnable.

All returns must include the following:

  • - Original packaging (manufacturer's box, Styrofoam, plastic bags, etc.)
  • - Manufacturer documentation (manuals, warranty cards, registration information, etc.)
  • - The return must be complete and include all accessories.
  • - Original intact EAN barcode. Do not cut out the EAN code (for rebates or any other reason)
  • until you have examined and tested the product to your satisfaction. Removal of the EAN code voids any possibility of return regardless of RMA or credit request status.
  • - Valid Return Merchandise Authorization (RMA). To receive your RMA please contact our customer support department and be sure to have your order # handy.

DOA / Defective Items

If your item arrives Dead on Arrival (DOA) or is defective upon receipt, please contact Customer Service immediately for an RMA #. DOA/Defective items can be returned for exchange only. If you do not want a replacement unit sent out, than the standard return policy and restocking fee will be applicable to the order.

Website Errors :

We at make every possible effort to provide as current and accurate product information as is available to us of the products we sell. We reserves the right to update information on our website at any time without notice.
Information on this website regarding product, features, services and manufacturers - including pricing, availability, shipping and special offers - may include typographical errors, omissions or inaccuracies. These errors will be corrected upon discovery. If you are not fully satisfied with your product purchase, you may return it as per our standard return policy.